MergeWise

2 Chome-12-8 Nagatachō, Chiyoda City, Tokyo 100-0014

Phone: +81 3-6205-7940

Email: info@melrithrain.com

Privacy Policy

Effective Date: October 15, 2025

At MergeWise, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services. We are committed to transparency and giving you control over your data.

Information We Collect

Personal Data You Provide

When you interact with our website or services, you may choose to provide us with personal information, including:

  • Name and contact details when you fill out our contact form
  • Email address for communication and updates
  • Information you include in messages or inquiries
  • Professional details relevant to our consulting services

Automatically Collected Data

When you visit our website, certain information is collected automatically through cookies and similar technologies:

  • Device information including browser type and operating system
  • IP address and general location information
  • Pages visited and time spent on our website
  • Referral source and navigation patterns

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information through forms
  • Legitimate Interest: For website analytics and improvement
  • Contractual Necessity: To provide services you've requested

Data Retention Periods

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus a reasonable period thereafter to comply with legal obligations. Contact form submissions are generally retained for up to three years unless you request earlier deletion.

How We Use Your Information

Communication and Service Delivery

We use your contact information to respond to your inquiries, provide requested information about our services, and maintain ongoing communication regarding our consulting programs and organizational integration methodologies.

Website Analytics and Improvement

Automatically collected data helps us understand how visitors interact with our website, which pages are most useful, and where we can improve user experience. This information is used in aggregate form to optimize site performance and content.

Third-Party Data Sharing

We do not sell your personal data. However, we may share information with trusted service providers who assist us in operating our website and conducting our business, including:

  • Website hosting and technical infrastructure providers
  • Analytics platforms that help us understand websitege
  • Email service providers for communication purposes

These third parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Marketing Communications

With your consent, we may send you updates about our services, insights on organizational integration, and information about our consulting programs. You can opt out of marketing communications at any time by contacting us or using the unsubscribe mechanism in our emails.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse:

  • Secure server infrastructure with regular security updates
  • Data encryption during transmission and storage
  • Limited access to personal data on a need-to-know basis
  • Regular security assessments and monitoring

Access Controls and Monitoring

Access to your personal data is restricted to authorized personnel who require it to perform their job functions. We maintain logs of data access and regularly review these for any unusual activity.

Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.

Your Privacy Rights

Right to Access Personal Data

You have the right to request confirmation of whether we process your personal data and to receive a copy of that data. We will provide this information in a commonly used electronic format.

Right to Rectification and Erasure

If your personal data is inaccurate or incomplete, you can request that we correct it. You also have the right to request deletion of your personal data under certain circumstances, such as when it's no longer necessary for the purposes for which it was collected.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller where technically feasible.

Right to Object to Processing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests by providing specific reasons related to your particular situation.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information at the top of this page. We will respond to your request within 30 days. Please provide sufficient information to help us identify you and verify your request.

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided at the top of this page. We will process your request promptly.

For more information about cookie management, please visit our Cookie Policy page.